contact Argus Search directly at 509-893-9330 to speak with a customer service
agent who will be able to assist you.
Our business hours are Monday – Friday, 8:00 am – 5:00 p.m., Pacific
Time. To place a dispute on the
credit report Argus Search provided, you can also email us at email@example.com; we recommend, however, that you fill out the form provided
on our Feedback page.
Should there be a dispute, please submit the following information:
Social Security Number
Date of Birth
The Reference Number of the Credit Report
Our dispute procedure is as follows:
We will reinvestigate the disputed information
free of charge.
Within 5 working days, we will contact Equifax or
other person that provided the disputed information and notify them of your
In accordance with the Fair Credit Reporting Act,
the information provider is required to investigate and report the results to
us by the end of the 30-day period beginning on the date that we received
notice of your dispute.
If the reinvestigation finds that the disputed
information is inaccurate or incomplete, the information provider must also
report the results to all of the consumer reporting agencies to which it
reported the information and that maintain files on consumers on a nationwide
We will notify you of the results of our
reinvestigation, by letter, within 5 business days of the completion of our
If you have additional information that you
believe is relevant to our reinvestigation, please provide it to us any time
during the reinvestigation process.
We will provide all such relevant information to the information
provider. If you provide us with
such additional information prior to the time we have completed our reinvestigation,
we may extend the period of reinvestigation for up to 15 business days.
If we cannot verify the disputed information
within that time frame, the disputed information will be deleted from your
credit report or updated as requested.
A revised credit report, reflecting the results of
the investigation, will be sent to you at the conclusion of the
that Argus Search, Inc. is a Reseller of credit information provided by
Equifax (a Repository). Argus
does not maintain a database from which new credit reports are produced. Rather, each time we prepare a new
credit report, we order the information from Equifax. Although Equifax is notified of
modifications or deletions we make based on our reinvestigations either
directly from the creditor or through us, you may wish to contact them
directly yourself to confirm that the modifications and deletions are
reflected in their files. If
not, subsequent credit reports they prepare on you may continue to contain
the disputed information.